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Here’s my blog on strategy, work, words and communications.

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What strategy isn’t

It was great to speak at the VID21 conference last week. One of the fab things about a virtual conference is that the audience participates in the online chat and the commentary has left me with so much more to think about. Yep, I’m a strategy tragic!

One of the things I talked about is what strategy is not. All too often, I see strategy described as a process. It’s not.

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The way we work

Much of the research and discussion about the workplace reboot is about safety and trust.

The safety conversation grapples with how people interact in offices and on the shop or factory floors. How we’ll travel to and from work. The focus is on touch-points and cleaning, record-keeping and ‘density quotients’.

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What’s the line?

Below-The-Line is more targeted, more niche, and more personalised. Traditionally it involved direct mail, point of sale promotions, public relations and events. Now it also employs digital techniques like search engine marketing and social media retargeting.

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