“Insanity: doing the same thing over and over again and expecting different results.” – Albert Einstein Sounds about right, hey? But then Albert Einstein was a smart guy. Not just in physics. So why do organisations do the same thing over and over...
Recently I wrote about New Zealand introducing a new law – the Plain Language Bill – designed to make public servants talk like humans. The bill aims to improve the effectiveness and accountability of the public service by requiring communications to be clear and...
Did you see the recent media coverage about the poor quality of writing in schools? The results were both alarming and no surprise at all. It looked at a study by the Australian Education Research Organisation into writing and writing instruction in Australian...
Have you heard of focus in 50? It’s a simple tool to improve productivity. It helps you clear hurdles and solve problems in your work. I first heard of Focus in 50 from children’s author and creative coach Jen Storer, but it’s widely used in coaching and applies to...
Recently I came across a website advocating plain English.It made me happy, so I read further.The Australian Clinical Trials Alliance advocated a plain language title for research so people could find and understand it.“In the case of clinical research, the audience...
