Last week Kylie Miller and I were teaching our new Get It Write program with a team. We start by talking about the importance of being human in our writing. One participant challenged us on this notion. He said simple, clear, plain English is fine when communicating...
Do you receive loads of long-form organisational comms? By that, I mean screeds of wordy jargon, impenetrable narratives, and a lot of background information that you don’t need? It’s all too common and oh-so-fixable. Here are three simple...
What do we expect from our media? There’s a fierce contemporary dialogue about the news media, and I don’t think journalists are coming out on top. Nine Newspapers economics editor Ross Gittins talked about journalism’s trust problem in a...
Recently I saw Adam Grant deliver an online masterclass about rethinking. Grant is a Wharton professor, organisational psychologist, and bestselling author. This quote caught my eye when he was discussing the concept of groupthink (and emphasising the importance of...
Last week, my neighbour and I puzzled over this flyer from the council – about waste collection, always a touchy topic. As you can see from the picture, they’re changing the frequency of waste collection. A visual guide instructed us which bins to put out each...
