Do you receive loads of long-form organisational comms? By that, I mean screeds of wordy jargon, impenetrable narratives, and a lot of background information that you don’t need? It’s all too common and oh-so-fixable. Here are three simple...
What do we expect from our media? There’s a fierce contemporary dialogue about the news media, and I don’t think journalists are coming out on top. Nine Newspapers economics editor Ross Gittins talked about journalism’s trust problem in a...
Recently I saw Adam Grant deliver an online masterclass about rethinking. Grant is a Wharton professor, organisational psychologist, and bestselling author. This quote caught my eye when he was discussing the concept of groupthink (and emphasising the importance of...
Last week, my neighbour and I puzzled over this flyer from the council – about waste collection, always a touchy topic. As you can see from the picture, they’re changing the frequency of waste collection. A visual guide instructed us which bins to put out each...
“It is a capital mistake to theorise before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts” – Sherlock Holmes (Arthur Conan Doyle) I’ve always been baffled by strategy programs that teach...
